1. Introduction

Bee Convert ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the rights you have when using our video conversion service at beeconvert.com ("Service").

By accessing or using the Service, you agree to the terms described in this Privacy Policy.

2. Company information

BeeConvert Vietnam, based in Ha Noi, operates and manages this Service in full compliance with applicable laws.

Operator: BeeConvert Vietnam
Location: Ha Noi, Vietnam
Email: support@beeconvert.com

3. Information you provide

3.1 Private and confidential processing

• Video files: Files are processed directly using your device's hardware.
• Conversion settings: Preferences are stored temporarily during the session.

3.2 Information collected automatically

• Usage data: Anonymous data like pages visited may be collected to improve functionality.
• Device information: Browser and operating system details are used locally to optimize the service.
• Support information: Contact details provided for support are used only for communication.

4. How we use your information

We use collected information to:

• Provide and operate the video conversion service
• Process uploaded files as requested
• Improve service performance and stability
• Respond to support inquiries
• Maintain security and detect misuse
• Comply with legal obligations

5. Data storage and retention

• Support messages are retained for up to 1 year.
• Analytics data is anonymized and retained for up to 2 years.

6. Data security

Since the processing is done on your device, your data is absolutely secure.

7. Third-party services

We may use trusted third-party providers to operate the service, including:

• CDN providers: Faster page and file delivery
• Advertising partners: Show ads based on your interests when you use our service.

These third parties operate under their own privacy policies.

8. Your rights

Since the entire processing takes place on your device, you have full control over your data. You can:

• Manage and delete video files on your device
• Select conversion options according to your personal needs
• Ensure that no data is shared with third parties

If you have any questions about your rights, please contact us at support@beeconvert.com.

9. Children's privacy

The service is not intended for children under 13. We do not knowingly collect personal data from children. If you believe a child has provided personal information, please contact us immediately.

10. Changes to this privacy policy

We may update this privacy policy when necessary. The revised version will be posted here with an updated "Last updated" date.

11. Contact us

If you have questions about this privacy policy, you may contact us: